The property that trusted Us when we were weeks old

Scottsdale, AZ. This luxury community chose Us when Us Cleaning Solutions was only weeks into business, before we had any track record to point to. That leap of trust is one we've never forgotten. Eight years later they're still with Us, our role has grown from cleaning to porter staffing to a dedicated pool technician, and the same ownership group now trusts Us with sister communities across their portfolio.

The newest community they trusted to Us

Scottsdale, AZ. When the ownership group's newest community opened, they put the cleaning contract out to bid. We weren't the lowest number on the table. We won anyway, because luxury cleaning expertise wasn't a risk they were willing to take on the property they cared about. There was another bidder that would not even submit a bid. Large jobs can be intimidating to newer companies, or to companies not well-versed in the intricate needs of luxury hospitality-focused communities.

A community that kept growing with Us

Scottsdale, AZ. A previous provider fell short, and the risk wasn't one ownership was willing to carry. They moved to the company already succeeding at other properties. Years later, as the community has expanded, we clean the entire property, including construction needs during the build-out. They were able to trust Us through the entire process of development, and that meant peace of mind in every cleaning expectation.

A downtown high-rise, and a manager who came back to Us

Phoenix, AZ. A property manager who had worked with our founder over many years, including before Us Cleaning Solutions existed, called the moment she took over this downtown high-rise. Heavy foot traffic, demanding floors, and a job most companies underbid or did not feel comfortable servicing. The relationship followed our founder, not the building, which is how most of our multifamily work begins.

One referral that became several communities

Greater Phoenix, AZ. A leasing manager who'd worked with Us at a prior luxury community told this national operator to call when their cleaning company was falling short. We made it right. They've since added Us to more of their communities, each one because the first location had gone so well. They contact Us continually, blown away by the change in cleaning and the feedback they keep receiving from their tenants.

Brought in for a third opinion, chosen on the spot

Scottsdale, AZ. A maintenance manager who knew our work from a previous property found her new team ready to sign with someone else, after multiple companies had already bid. When a maintenance supervisor suggested she speak with Us first, she asked Us to take a look before signing the other contract. After getting to know our company, our services, and the difference in our knowledge, expertise, and proposed scope, she changed her mind after we walked it and signed with Us. It all happened in less than a week, with a start date under two weeks out, and without a worry. We've been her team's choice ever since.

A clubhouse we've kept since day one

Scottsdale, AZ. A property manager our founder had worked with at a downtown high-rise moved to a role closer to home and brought Us in to care for this community's clubhouse. We've maintained it since the business first opened its doors, including the post-event cleanups the property needs, a transient staffing demand we've handled without issue. Seven years and counting.

A financial firm with high-security requirements

Scottsdale, AZ. A referral led to a four-year relationship covering their corporate office and a separate secured location with specialized badging requirements. Trust, background clearance, and consistency, held to the standard the work demands.

100,000 square feet, one concern in three years

Phoenix, AZ. We were called in for the reason we usually are: floors and carpet. Across nearly three years and two buildings, we've had exactly one reported concern for floors, a single suite left off the daily vacuum schedule, resolved the same week it was flagged. Ownership is already looking to bring Us into their other properties.

A nationally recognized fine-dining concept

Scottsdale, AZ. A name known on multiple continents. They called Us because of their floors: polished travertine that had gone yellow under a previous provider. We stripped it back with the proper equipment and products, restoring it to its intended aesthetic and rebeautifying the floors, then explained what had happened: a capillary sealer that had turned yellow like acrylic after layer upon layer had been applied over the years. That stone should never have had a capillary sealer; other services should have been done instead. The natural stone color returned. Four years and several manager changes later, we're still the ones who solve the surfaces other companies can't, including their marble and granite.

A national steakhouse, and the sister concept that followed

Scottsdale, AZ. An earlier location had struggled for months with black matte floors covered in film and Arizona dust. We cleaned them in a single night and kept them clean. When that location closed and a new one opened, we were the only company they invited to bid. That same trust carried to a sister restaurant under the same ownership group, which chose Us without hesitation when it opened.

An upscale neighborhood restaurant, Biltmore corridor

Phoenix, AZ. A supplier referral brought Us into a restaurant struggling with bamboo floors. We had them right the first night. Knowing wood floors, and the right products for them, is simpler than most companies make it look. Our expertise fixes floors clients think are just a challenge by nature and have started to accept. We stepped in and reset the bar for floor cleanliness expectations.

A modern concept in Old Town Scottsdale

Scottsdale, AZ. Wood floors and distinctive decor that demanded a careful hand. We were brought in when the concept opened and have kept its spaces to standard since, even during construction.

A boutique hotel, seven years running

Scottsdale, AZ. Two kitchens and a pool deck, the kind of floor-care expertise most companies don't have, held to brand standard for seven years. We also clean the three-meal-a-day kitchen hotline and the very busy bars.

A resort property, brought in to steady the ship

Paradise Valley, AZ. A general manager who had worked with Us before brought Us in the moment he took the property over. Kitchen and bar areas that had been a persistent problem for prior vendors have run smoothly for three years since.

A country club that called Us first

Scottsdale, AZ. Our founder cared for this property years before Us Cleaning Solutions existed, while working for a previous employer. When she left to start her own company, the club's service quietly slipped, and they reached out and asked her to take it back, as a brand-new company. Seven years later, we're still there, even with new management during that time. This also led to the cleaning of a very private and exclusive custom venue in Scottsdale.

An exclusive private golf club

Scottsdale, AZ. A referral, and an easy win once we walked the floors, usually the thing other companies underestimate most in hospitality. The location also requires event setup and teardown throughout the year, which we've managed for them, saving them the hassle of organizing the scheduling and overnight entry of another vendor.

A data center that only bid Us to check a box

Phoenix, AZ. The operations director agreed to take bids because ownership asked him to, and he didn't hide it. Then he watched Us read the floors: shiny black floors and matte white floors that weren't as clean as they looked. Data-center cleaning has its own rules, with specialty products only and specific processes you cannot work outside of. He called back within six weeks of Us submitting our detailed proposal, asking when we could start. That was six-plus years ago. A forced bid turned into a long-term relationship once the client learned of our expertise. You don't always know what you really need until you learn it's out there.

Two exclusive hospitality spaces at Sky Harbor, among the best of their kind

Phoenix, AZ. One of just over 20 spaces of its kind in the world. They'd gone through several cleaning companies before Us and could not find a partner that fit their needs. Providers were even calling it too difficult. The decision-maker remembered our founder from a former colleague and called out of the blue. Daily white-glove dust inspection, difficult white floors and black matte tile, and full badging requirements. Eighteen months in, we're still their exclusive partner of choice on an account other companies wouldn't touch. We stepped in during their time of need and never once felt it couldn't be done.

A cause that came to Us when it needed a partner it could trust

Phoenix, AZ. One of the rare accounts that found Us, rather than the other way around. Three to four years serving a facility held to the same secured-access badging standard we bring to our banks, high-security, and airport clients. We have been cleaning their facility as a trusted partner for years, after their constant struggle with former cleaning companies.